Privacy Policy

Eco Property Clearance, a trading name of Stars Group ("we", "us", "our"), is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

Information we collect

When you contact us by phone, email, or through this website, we may collect your name, phone number, email address, property address, and details of the clearance or cleaning work you're enquiring about, including any photos you choose to send us.

How we use your information

• To respond to enquiries and provide quotes
• To arrange and carry out booked clearance, removal or cleaning work
• To meet our legal obligations, including waste transfer documentation
• To maintain accurate business and accounting records

Sharing your information

We do not sell or rent your personal information. We may share limited details with waste transfer or recycling partners strictly where necessary to carry out a booked job, and with regulatory or licensing bodies where required by law.

How long we keep your information

We keep enquiry and job information only for as long as necessary to provide our services and meet our legal and accounting obligations, after which it is securely deleted.

Your rights

You have the right to ask what personal information we hold about you, to request a correction, or to ask us to delete it, subject to any legal requirement for us to retain certain records. To make a request, contact us using the details below.

Contact us

Eco Property Clearance, 45 Lilbourne Dr, Hertford SG13 7WS
Phone: 07935 194605
Email: eco-propertyclearance@outlook.com